5555www Account Identity Verification
Verifying your account is how we make sure your balance stays yours. Submit a clear photo of a valid national ID or passport through the verification section in your account settings. We check the document against your registered details — name and date of birth need to match. Once approved, your account is fully unlocked for withdrawals and higher deposit activity. Think
of it as the lock on your wallet: a small step that protects everything inside. If your submission is unclear or details do not match, our support team will let you know what to resubmit.
- Open verification settings — Go to account settings and find the identity verification section to start the process.
- Upload your document — Submit a clear photo of your national ID or passport — both sides if prompted.
- Details must match — Your name and date of birth on the document need to match what you registered with.
- Approval and access — Once verified, your account is fully active for withdrawals and standard account limits lift automatically.